We collect personal information when you submit forms on our website, contact us by phone or email, sign up for SMS notifications, or interact with our site through cookies and similar technologies.
The personal information we collect may include your name, phone number, email address, mailing address, IP address, and communication preferences.
We use your information to provide services, respond to inquiries, schedule appointments, send service updates, and improve our customer experience.
We may share information with trusted service providers who assist us in operating our business. SMS consent will never be shared or sold to third parties or affiliates.
Other than as described in this Policy, we will not give any information about you to others without your express permission.
Our Site uses forms in which you give us contact information (including your name, telephone number, and email address) so you can request information and request a free consultation with an attorney regarding the specific facts of your case. We will never ask you for a credit card number, a government identification number, or other financial information. We receive and store any information you enter on our Site or give us in any other way, including through email, telephone, or other communications. After you provide us with your contact information we may use your information to contact you regarding your free initial 15 minute consultation and/or regarding the specific of your case. We use information gathered about you from our Site statistics (for example, your IP address) to help diagnose problems with our server, and to administer our Site. We also gather broad demographic information from this data to help us improve our Site and make your browsing and purchasing experience more enjoyable. This is not linked to any personally identifiable information, except as necessary to prevent fraud or abuse on our system.
This Site may contain links to other websites. We are not responsible for the privacy practices or the content of such sites.
This Site has security measures in place to protect against the loss, misuse or alteration of the information under our control.
We primarily use emails to communicate with you, and to send you information that you have requested. We also provide email links, to allow you to contact us directly. We strive to promptly reply to your messages. The information you send to us may be stored and used to improve this Site, or it may be reviewed and discarded.
We will not provide information about you to third parties unless it is to perform an analysis of our services and our client demographics and/or customer relationship management. We will only share information about you that is necessary for the third party to provide the requested service. These companies are prohibited from retaining, sharing, storing or using your personally identifiable information for any secondary purposes.
In order to provide certain services to you, we may on occasion supplement the personal information you submit to us with information from third party sources (e.g., information from our strategic partners, service providers, or the United States Postal Service). We do this to enhance our ability to serve you, to tailor our products and services to you, and to offer you opportunities to purchase products or services that we believe may be of interest to you.
We may display targeted offers to clients and/or potential clients. These offers will display as varying product banners. There is no personal or geolocation information collected within these product banners to build a profile about your activities or that is shared with third party advertising companies.
When your account is canceled (either voluntarily or involuntarily) all of your personally identifiable information is placed in “deactivated” status on our relevant databases. However, deactivation of your account does not mean your personally identifiable information has been deleted from our database entirely. We will retain and use your personally identifiable information as necessary in order to comply with our legal obligations, resolve disputes, or enforce our agreements.
You may alter your account information or opt out of receiving communications from us and our partners at any time. We have the following options for changing and modifying your account information or contact preferences. You may send email to Intake@platinumlaw.com or send us mail to: (company mailing address)
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including without limitation subpoenas), to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical. We will also share your information to the extent necessary to comply with ICANN’s rules, regulations and policies.
We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy and any other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make material changes to this Policy, we will notify you here, by email, or by means of a notice on our home page, at least thirty (30) days prior to the implementation of the changes.
If you have any questions about our Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at info@platinumlaw.com.
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
If you have consented to receive text messages from Platinum Law, APC, you may receive messages related to the following:
Customer care information
Follow-up messages
Business Hours of Operations
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Example: “Hello, this is a friendly reminder to call us back as your case manager requires additional information for your case.You can reply STOP to opt out of SMS messaging from Platinum Law, APC at any time.”
Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your case.Â
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
 You may opt in to receive SMS messages from Platinum Law, APC in the following ways  Â
By submitting an online form
Emailing your cell number so we can text you.Â
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
If you are experiencing any issues, you can reply with the keyword “HELP”. Or, you can get help directly from us at (Info@PlatinumLaw.com)
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or see our Privacy Policy and Terms and Conditions page here.
Message frequency may vary